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    Job · 12260335

    Tech Mahindra logo

    Urgent hiring For WFH Voice (English + Hindi)

    Tech Mahindra · Kolkata · onsite · Posted 65d ago

    ₹1.8L - ₹2.0L PA0–1 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Job Opening: Customer Support Associate (Voice Process English & Hindi)

    We are currently hiring for our Voice Process (English+ Hindi) with 100% Work from Home.
    Designation

    Customer Support Associate
    Job Role

    • Resolve customer queries via voice calls

    Job Details

    • Contractual role for 90 days
    • Fixed salary

    Eligibility Criteria

    • Minimum education: Higher Secondary (12th Pass)
    • Minimum 6 months of BPO experience (with documents)
    • Freshers are also welcome

    Work Details

    • Work timing: 247 rotational shifts
    • 5 working days with 2 rotational weekly offs
    • Maximum age limit: 40 years

    Skills Required

    • Excellent verbal communication skills in English and Hindi
    • No major MTI (Mother Tongue Influence) for voice process

    Interview Process

    • HR Round (Video Call; E-Aadhaar mandatory for WFH)
    • Typing Test (Minimum 30 WPM / 90% accuracy)
    • Final round (Google Meet; selfie with Aadhaar is mandatory)

    Compensation

    • Experienced Candidates: 1,90,000 TCTC (Minimum 6 months experience required)
    • Freshers: 1,68,000 TCTC

    System Requirements

    • OS: Windows 10 or 11
    • RAM: 8 GB or above
    • Processor: Core i5, Gen 5 or above , Ryzen 5 or above
    • Internet: Minimum 20 Mbps connection (Upload/ Download)
    • Power backup
    • Noise-cancelling USB headset

    Documents Required

    • Aadhaar Card (with complete Date of Birth) Mandatory
    • E-Aadhaar Mandatory
    • PAN Card Mandatory
    • Educational documents (10th & 12th mark sheets)
    • For experienced candidates:
    • Experience Letter
    • Offer Letter
    • Last 3 months payslips

    Interested candidates can share their resume to this email [[email removed]].



    Sourced from naukri

    Skills

    Customer ServiceCustomer SupportDomestic VoiceDomestic Voice ProcessRemoteCustomer CareDomestic BPODomestic Processvoice processVoice SupportBpo Voice

    About Tech Mahindra

    Tech Mahindra logo

    Tech Mahindra

    IT Services & Consulting

    119.3k+

    employees

    1986

    40 years old

    Pune, Maharashtra

    India

    ₹1.8L – ₹2L PA

    This role

    About

    We are digital changemakers – here to disrupt old ideas, blaze new trails, and help enterprises transform and scale at unparalleled speed. We are Tech Mahindra!

    Industries

    IT Services & ConsultingBPO/KPOConsultingAnalytics & KPOEngineering & Construction

    Employee ratings

    43,279 reviews

    3.4/ 5

    Culture

    3.2

    Career growth

    2.7

    Work-life

    3.4

    Employees rate it well for

    Salary5961Senior Management3868Work Life Balance3463Work Culture3249Appraisal3044

    Find them on

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    Urgent hiring For WFH Voice (English + Hindi) · waiting for your command