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    Job · 20476834

    MUMBAI · FULLTIME

    Urgent Hiring For Salon Manager

    Helaros Ventures

    Helaros Ventures

    Mumbai · onsite · Posted 13d ago

    Sourced fromNaukri
    Undisclosed3–7 yrsfulltimeMumbai

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    Section · 01

    About this role

    Salon Manager Job Description

    Position Salon Manager

    Job Summary

    We are looking for an experienced and customer-focused Salon Manager to oversee the day-to-day operations of the salon, manage staff, drive sales, maintain service quality, and ensure an excellent client experience.

    Key Responsibilities

    • Manage daily salon operations, opening/closing, appointments, and staff schedules.
    • Lead, motivate, and supervise hairstylists, beauticians, therapists, receptionists, and support staff.
    • Ensure high standards of customer service and salon hygiene.
    • Handle customer queries, feedback, complaints, and service recovery professionally.
    • Monitor daily sales, revenue, expenses, and overall salon performance.
    • Drive retail product sales, memberships, packages, and repeat bookings.
    • Achieve monthly sales and revenue targets.
    • Manage inventory, stock levels, product usage, and vendor coordination.
    • Ensure staff follow salon SOPs, grooming standards, and service protocols.
    • Conduct staff training, performance reviews, and regular team meetings.
    • Maintain accurate records for sales, attendance, inventory, and customer information.
    • Support marketing activities, promotions, events, and client retention initiatives.
    • Ensure compliance with safety, hygiene, and operational standards.

    Requirements

    • 25+ years of experience in salon, spa, beauty, hospitality, or retail management.
    • Strong leadership and team-management skills.
    • Excellent communication and customer-handling abilities.
    • Good understanding of salon services, products, and retail sales.
    • Target-oriented with strong business and problem-solving skills.
    • Comfortable handling billing, reports, inventory, and basic computer applications.
    • Well-groomed, professional, and customer-focused.

    Key Performance Indicators

    • Monthly revenue and sales targets
    • Customer satisfaction and retention
    • Repeat bookings
    • Retail/product sales
    • Staff productivity and attendance
    • Inventory control and wastage
    • Overall salon profitability

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    Section · 02

    Skills

    Team BuildingManagerial SkillsSalon Manager

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