KOCHI · FULLTIME
Urgent Hiring For International Voice process

Sutherland Global Services
Kochi · onsite · Posted 1d ago
Sourced from
Undisclosed0–5 yrsfulltimeKochi
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Section · 01
About this role
Roles & Responsibilities
- Handle international outbound and inbound calls with prospective clients professionally and confidently.
- Communicate clearly and attentively to understand client requirements.
- Utilize strong persuasion and convincing skills to promote services.
- Generate leads through cold calling for Sponsors and Exhibitors.
- Manage lead conversations effectively and ensure successful closures.
- Maintain accurate records of calls, leads, and follow-ups.
Required Skills & Qualifications
- Excellent verbal communication skills in English (mandatory).
- Strong interpersonal and customer-handling skills.
- Good knowledge of customer support processes.
- Ability to work in night shifts and from the office as required.
- Graduates and undergraduates are eligible to apply.
Perks & Benefits
- Opportunity to develop strong emotional intelligence.
- In-depth knowledge of products and services.
- Build transferable professional skills.
- Learn customer education without aggressive selling.
- Enhance problem-solving and communication abilities.
- Scope to work on personal or side projects.
Contact Details Phone: [phone removed]
Email: [email removed]
Call Timing: 12:00 PM 6:00 PM
Note: Good English communication skills are mandatory.
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Section · 02
Skills
Customer SupportExcellent Communication In EnglishUS ProcessInternational Voice Processvoice process
Section · Company
About Sutherland Global Services

Sutherland Global Services
BPO
17.6k+
employees
1986
40 years old
Chennai, Tamil Nadu
India
₹3.6L PA avg
Avg at Sutherland Global Services
About
Sutherland is a business process transformation company that rethinks & rebuilds business processes for the digital age.
Industries
BPOFacility Management ServicesRecruitment
Employee ratings
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