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    Job · 20124302

    Sutherland Global Services logo

    Urgent Hiring For International Voice process

    Sutherland Global Services · Kochi · onsite · Posted 20d ago

    Undisclosed0–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Roles & Responsibilities

    • Handle international outbound and inbound calls with prospective clients professionally and confidently.
    • Communicate clearly and attentively to understand client requirements.
    • Utilize strong persuasion and convincing skills to promote services.
    • Generate leads through cold calling for Sponsors and Exhibitors.
    • Manage lead conversations effectively and ensure successful closures.
    • Maintain accurate records of calls, leads, and follow-ups.

    Required Skills & Qualifications

    • Excellent verbal communication skills in English (mandatory).
    • Strong interpersonal and customer-handling skills.
    • Good knowledge of customer support processes.
    • Ability to work in night shifts and from the office as required.
    • Graduates and undergraduates are eligible to apply.

    Perks & Benefits

    • Opportunity to develop strong emotional intelligence.
    • In-depth knowledge of products and services.
    • Build transferable professional skills.
    • Learn customer education without aggressive selling.
    • Enhance problem-solving and communication abilities.
    • Scope to work on personal or side projects.

    Contact Details Phone: [phone removed] Email: [email removed] Call Timing: 12:00 PM 6:00 PMNote: Good English communication skills are mandatory.


    Sourced from naukri

    Skills

    Customer Engagementinterpersonal skillscustomer satisfactionExcellent Communication In EnglishDecision Makingcritical thinkingStrategic Thinking

    About Sutherland Global Services

    Sutherland Global Services logo

    Sutherland Global Services

    BPO

    17.6k+

    employees

    1986

    40 years old

    Chennai, Tamil Nadu

    India

    ₹3.6L PA avg

    Avg at Sutherland Global Services

    About

    Sutherland is a business process transformation company that rethinks & rebuilds business processes for the digital age.

    Industries

    BPOFacility Management ServicesRecruitment

    Employee ratings

    0 reviews

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