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    Job · 16214322

    Sutherland Global Services logo

    Urgent Hiring For International Voice Process

    Sutherland Global Services · Kochi · onsite · Posted 45d ago

    Undisclosed0–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Roles & Responsibilities

    • Handle international outbound and inbound calls with prospective clients professionally and confidently.
    • Communicate clearly and attentively to understand client requirements.
    • Utilize strong persuasion and convincing skills to promote services.
    • Generate leads through cold calling for Sponsors and Exhibitors.
    • Manage lead conversations effectively and ensure successful closures.
    • Maintain accurate records of calls, leads, and follow-ups.

    Required Skills & Qualifications

    • Excellent verbal communication skills in English (mandatory).
    • Strong interpersonal and customer-handling skills.
    • Good knowledge of customer support processes.
    • Typing speed of 35 WPM with 90% accuracy.
    • Ability to work in night shifts and from the office as required.
    • Graduates and undergraduates are eligible to apply.

    Perks & Benefits

    • Opportunity to develop strong emotional intelligence.
    • In-depth knowledge of products and services.
    • Build transferable professional skills.
    • Learn customer education without aggressive selling.
    • Enhance problem-solving and communication abilities.
    • Scope to work on personal or side projects.

    Contact Details

    Phone: [phone removed]

    Email: [email removed]

    Call Timing: 12:00 PM 6:00 PM

    Note: Good English communication skills are mandatory.

    Sourced from naukri

    Skills

    interpersonal skillsCustomer SupportInternational Voice ProcessCommunication SkillsInternational BPObpo

    About Sutherland Global Services

    Sutherland Global Services logo

    Sutherland Global Services

    BPO

    17.6k+

    employees

    1986

    40 years old

    Chennai, Tamil Nadu

    India

    ₹3.6L PA avg

    Avg at Sutherland Global Services

    About

    Sutherland is a business process transformation company that rethinks & rebuilds business processes for the digital age.

    Industries

    BPOFacility Management ServicesRecruitment

    Employee ratings

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