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    Job · 11900141

    Sutherland Global Services logo

    Urgent Hiring For International Non-voice process

    Sutherland Global Services · Kochi · onsite · Posted 67d ago

    Undisclosed0–4 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Key Responsibilities

    • Respond to customer queries and concerns via email in a timely and professional manner.
    • Investigate customer issues and provide accurate resolutions.
    • Maintain high-quality written communication and ensure customer satisfaction.
    • Escalate complex issues to the appropriate teams when necessary.
    • Document customer interactions and update records in CRM systems.
    • Collaborate with internal departments to resolve customer concerns.

    Perks & Benefits

    • Opportunity to develop strong emotional intelligence.
    • In-depth knowledge of products and services.
    • Build transferable professional skills.
    • Learn customer education without aggressive selling.
    • Enhance problem-solving and communication abilities.
    • Scope to work on personal or side projects

    Work Mode: Work From Office (WFO)

    Shift: Nightshift
    Contact Details

    Email: [email removed]

    Note: Good English communication skills are mandatory.

    Sourced from naukri

    Skills

    interpersonal skillsBpo Non VoiceCommunication Skillsnon voice process

    About Sutherland Global Services

    Sutherland Global Services logo

    Sutherland Global Services

    BPO

    17.6k+

    employees

    1986

    40 years old

    Chennai, Tamil Nadu

    India

    ₹3.6L PA avg

    Avg at Sutherland Global Services

    About

    Sutherland is a business process transformation company that rethinks & rebuilds business processes for the digital age.

    Industries

    BPOFacility Management ServicesRecruitment

    Employee ratings

    0 reviews

    3.5/ 5

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    Urgent Hiring For International Non-voice process · waiting for your command