Urgent Hiring For International Non-voice process
Sutherland Global Services · Kochi · onsite · Posted 67d ago
Undisclosed0–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Key Responsibilities
- Respond to customer queries and concerns via email in a timely and professional manner.
- Investigate customer issues and provide accurate resolutions.
- Maintain high-quality written communication and ensure customer satisfaction.
- Escalate complex issues to the appropriate teams when necessary.
- Document customer interactions and update records in CRM systems.
- Collaborate with internal departments to resolve customer concerns.
Perks & Benefits
- Opportunity to develop strong emotional intelligence.
- In-depth knowledge of products and services.
- Build transferable professional skills.
- Learn customer education without aggressive selling.
- Enhance problem-solving and communication abilities.
- Scope to work on personal or side projects
Work Mode: Work From Office (WFO)
Shift: Nightshift
Contact Details
Email: [email removed]
Note: Good English communication skills are mandatory.
Sourced from naukri
Skills
interpersonal skillsBpo Non VoiceCommunication Skillsnon voice process
About Sutherland Global Services

Sutherland Global Services
BPO
17.6k+
employees
1986
40 years old
Chennai, Tamil Nadu
India
₹3.6L PA avg
Avg at Sutherland Global Services
About
Sutherland is a business process transformation company that rethinks & rebuilds business processes for the digital age.
Industries
BPOFacility Management ServicesRecruitment
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