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    Job · 21543869

    MUMBAI · FULLTIME

    Urgent Hiring For ETLI - Inbound Customer Service / HSC Fresher / BPO

    Business Services

    Business Services

    Mumbai · onsite · Posted 1d ago

    Sourced fromNaukri
    ₹1.2L - ₹3.8L PA0–3 yrsfulltimeMumbai

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    Section · 01

    About this role

    Position: ETLI - Inbound Process Executive


    Location: Ghansoli, Navi Mumbai


    Key Responsibilities:

    • Handle inbound queries via email and chat in a professional and timely manner.
    • Understand customer concerns and provide accurate resolutions.
    • Maintain records of customer interactions and update the system accordingly.
    • Follow communication guidelines and standard operating procedures.
    • Coordinate with internal teams when required to resolve customer issues.

    Requirements:

    • Minimum qualification: HSC (Higher Secondary Certificate).
    • Fresher or candidates with at least 6 months of experience in any field are welcome.
    • Good English communication skills (written and verbal).
    • Basic computer knowledge and ability to multitask.
    • Customer-focused attitude and willingness to learn.

    Salary: 15,000 in-hand per month.

    Work Schedule:

    • Shift Time: 10:00 AM - 7:00 PM
    • Week Off: Sunday fixed off

    Apply Now,


    Contact For More Details / Information

    HR Divya Kamble - [phone removed]

    Sourced from naukri

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    Section · 02

    Skills

    Customer ServiceCustomer SupportDomestic VoiceCustomer CallingCustomer CareInbound ProcessBpo ProcessDomestic BPOInbound CallsCustomer Queriesvoicebpoinboundvoice processVoice SupportTelecallingBpo Voice

    Section · Company

    About Business Services

    Business Services

    Business Services

    1978

    48 years old

    Bangalore

    India

    ₹4.5L PA avg

    Avg at Business Services

    ₹1.3L – ₹3.8L PA

    This role

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    4.4

    Career growth

    4.5

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    4.5

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