Urgent Hiring For Customer Support || Voice

Role & responsibilities

• Handle customer queries via calls in a timely and professional manner
• Resolve customer complaints and ensure a high level of customer satisfaction
• Escalate unresolved issues to the appropriate internal teams
• Maintain records of customer interactions and transactions

Preferred candidate profile

• Minimum 6 months of experience in an international BPO voice process.
• Excellent verbal and written communication skills in English
• Strong listening, problem-solving, and multi-tasking skills
• Ability to work in rotational shifts, including night shifts

Perks and benefits

• Both side cab facility provided
• Performance-based incentives
• Opportunity to grow within the organization
• Friendly and supportive work environment

Contact EKTA ([phone removed]) for more information.