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URGENT HIRING FOR CUSTOMER SERVICE EXECUTIVE FOR KOLKATA AIRPORT
********** · Kolkata · onsite · Posted 42d ago
Not disclosed0–1 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Description
We are urgently hiring for the position of Customer Service Executive at Kolkata Airport. This role is ideal for individuals who are passionate about providing exceptional service and ensuring a positive experience for travelers.
DIRECT CONTACT WITH HR [phone removed]
Responsibilities
- Assist customers with inquiries and provide information about services offered at Kolkata Airport.
- Resolve customer complaints and ensure customer satisfaction through effective communication.
- Collaborate with team members to ensure seamless service delivery at the airport.
- Maintain records of customer interactions and transactions accurately.
- Stay updated on airport policies and procedures to provide accurate information.
DIRECT CONTACT WITH HR [phone removed]
Skills and Qualifications
- Excellent communication skills in English and Hindi; knowledge of additional languages is a plus.
- Strong problem-solving abilities and conflict resolution skills.
- Customer-oriented mindset with a passion for helping others.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Basic computer skills, including familiarity with MS Office and customer service software
DIRECT CONTACT WITH HR [phone removed]
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Skills
Attention To DetailCustomer SupportAdaptabilityProblem SolvingTechnical ProficiencyConflict ResolutionTeamworkCommunication Skillstime managementMultitasking