urgent hiring For | BIg4|ServiceNow Developer ITOM/ service mapping
Contactx Resource Management · Mumbai · onsite · Posted 24d ago
Undisclosed5–10 yrsfulltimeSourced from
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About this role
- Urgent hiring for | BIg4|ServiceNow Developer ITOM/ service mapping / cmdb immedidate joiner
Apply at : call :[phone removed]
- Design, develop, and implement ServiceNow ITOM modules including:
- Discovery
- Service Mapping
- Event Management
- Orchestration
- CMDB (Configuration Management Database)
- Configure and maintain MID Servers, Discovery schedules, and patterns.
- Implement and manage Service Mapping for business services and applications.
- Integrate ServiceNow with third-party monitoring tools (e.g., SolarWinds, Dynatrace, Splunk).
- Work on Event Management including alert correlation, event rules, and dashboards.
- Ensure CMDB health by managing:
- Data normalization
- Data reconciliation
- CI relationships
- Develop workflows, business rules, and scripts using:
- JavaScript
- Glide APIs
- Troubleshoot and resolve issues related to ITOM modules.
- Collaborate with cross-functional teams (ITSM, SecOps, DevOps).
- Participate in upgrades, patching, and platform enhancements.
Required Skills:
- Strong experience in ServiceNow ITOM modules
Hands-on with:
- Discovery & Service Mapping
- CMDB & CSDM model
- Event Management
Knowledge of:
- REST/SOAP integrations
- MID Server setup and troubleshooting
- Cloud technologies (AWS, Azure preferred)
- Good scripting skills in JavaScript
- Understanding of ITIL processes
Preferred Qualifications:
ServiceNow Certifications:
- Certified System Administrator (CSA)
- Certified Implementation Specialist ITOM
Experience with:
- Cloud Discovery
- Kubernetes / Containers
- Automation & orchestration tools
Soft Skills:
- Strong problem-solving and analytical skills
- Good communication and stakeholder management
- Ability to work independently and in a team
Nice to Have:
- Exposure to DevOps tools (Jenkins, Git)
- Knowledge of AIOps / Predictive Intelligence
- Experience in large enterprise environments
Sourced from naukri
Skills
AutomationJenkinsDevopsKubernetesServicenowsystem administratorconfiguration managementcloud technologiesamazon web servicesService MappingCMDBMappingMonitoring ToolsitomCSDMJavascriptStakeholder ManagementSplunkMicrosoft AzureSOAPGIT
About Contactx Resource Management

Contactx Resource Management
Recruitment
43
employees
2003
23 years old
Mumbai, Maharashtra
US
₹3.2L PA avg
Avg at Contactx Resource Management
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