Urgent Hiring for Airport jobs in Ground staff in front office

Description

We are urgently hiring for Ground Staff positions in the front office at various airports across India. This role is ideal for individuals with 1-9 years of experience who are passionate about customer service and the aviation industry.

Responsibilities

• Greet and assist passengers at the front office with inquiries and check-in procedures.
• Manage passenger documentation and ensure compliance with airline policies.
• Coordinate with various departments to ensure smooth operation and customer satisfaction.
• Handle customer complaints and provide appropriate solutions in a timely manner.
• Maintain accurate records of passenger information and transactions.
• Assist with baggage handling and ensure timely delivery of luggage.
• Provide information about flight schedules, gate changes, and other relevant travel details.

Skills and Qualifications

• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Ability to work in a fast-paced environment and handle stressful situations.
• Basic knowledge of airline operations and procedures.
• Proficiency in Microsoft Office Suite and other relevant software.
• Attention to detail and problem-solving skills.
• Willingness to work flexible hours, including weekends and holidays.