Urgent Hiring | Customer Support Executive | Freshers & Exp - Sal 4.5L

JobShop, Indias largest BPO recruitment company

Hiring International Voice Process | E-commerce Support | Up to 5 LPA

Location: Bengaluru

Call Ayesha [phone removed]

Salary: 3.2 5 LPA + Incentives
Shift: Rotational Shift | 5 Days Working

Job Role

We are hiring Customer Support Executives for an International E-commerce Voice Process. The role involves handling customer queries related to orders, deliveries, returns, refunds, and account support for global customers.

Roles & Responsibilities

• Handle inbound customer calls professionally
• Assist customers with order status, delivery updates, returns, and refunds
• Verify customer and order details accurately
• Create and update tickets in CRM systems
• Coordinate with logistics and internal teams when required
• Ensure high customer satisfaction (CSAT), quality, and productivity standards

Eligibility

• Undergraduate / Graduate
• Freshers & Experienced candidates can apply
• Excellent English communication skills
• Basic knowledge of MS Excel and CRM tools
• Comfortable working in rotational shifts

Preferred Skills

• Prior experience in E-commerce or Customer Support is an advantage
• Ability to handle multiple customer queries efficiently
• Good problem-solving and interpersonal skills

Interview Process

HR Round Communication/Operations Round Offer Letter

Apply now and kick-start your career with a leading International E-commerce Customer Support team!

For More Details

Call Ayesha [phone removed]

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