Urgent Hiring! Customer Service Executive | BPO Voice
Growbiva International · Kolkata · onsite · Posted 69d ago
₹1.8L - ₹2.8L PA0–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Role:
Hiring for Customer Service Executive / Customer Support Executive for an Inbound Voice Process. The role involves handling customer queries over calls and providing prompt and effective resolutions while ensuring excellent customer experience.
Please send your CV to [phone removed] (Malhar Ghoshal) and mention Reference Code "GB-1"
Key Responsibilities:
- Handle inbound customer calls and provide support
- Resolve customer queries in a timely and professional manner
- Ensure high levels of customer satisfaction & customer experience
- Maintain proper call etiquette and communication standards
- Follow company processes and quality guidelines
Skills Required:
- Excellent English communication skills
- Strong customer handling & problem-solving skills
- Basic computer knowledge
- Comfortable working in a BPO / Call Center / Voice Process
- Flexible for rotational shift / day shift
Eligibility Criteria:
- Freshers & Experienced candidates can apply
- Graduate / Undergraduate both eligible
- Experience in Customer Service / Customer Support / Inbound Calling / Call Center is a plus
Salary & Benefits:
- Fixed salary + attractive incentives
- Growth opportunities
- Professional and supportive work environment
Shift Details:
- Rotational Shift / Day Shift available
Please send your CV to [phone removed] (Malhar Ghoshal) and mention Reference Code "GB-1"
Sourced from naukri
Skills
Bpo Voice ProcessFluent EnglishOutbound CallingCall Center ExecutiveCustomer Service ExecutivemumbaiDomestic BPOCustomer HandlingInbound CallingRotational ShiftClient ServicingCustomer Care ExecutiveCustomer Support Executivevoice processTelecalling