Urgent Hiring CRM Executive immediate joiners preferred

Job Summary:

We are looking for a friendly, organized, and customer-focused individual to help us manage and improve relationships with our customers. As a CRM Executive, you will help keep our customer database up-to-date, support customer communication, and assist with loyalty programs and campaigns.

Key Responsibilities:

• Maintain and update customer records in our system.
  
• Support communication with customers through email, phone, or SMS.
  
• Help run loyalty programs, offers, and feedback campaigns.
  
• Work closely with other teams (sales, support, marketing) to improve customer experience.
  
• Track basic customer trends and report them to the team.
  
• Follow up with customers to ensure satisfaction.
  

Requirements:

• Good communication and people skills.
  
• Basic computer knowledge (email, Excel, etc.).
  
• Organized and detail-oriented.
  
• Ability to work well with a team.
  
• Previous customer service or sales experience is a plus but not required.
  

Nice to Have:

• Familiarity with any CRM software (like Zoho, HubSpot, or Salesforce) is a bonus.
  
• Interest in marketing or customer service.