Upselling Area Sales Manager

Roles and Responsibilities:

• Team Leadership:
• Manage and mentor a team of Sales Executives focused on upselling to existing clients.
• Set performance metrics and monitor KPIs to ensure individual and team targets are met.
• Conduct regular performance reviews and training sessions.
• Upselling Strategy:
• Develop and execute strategies for upselling new features, add-ons, or product tiers to existing customers.
• Analyse customer usage data and CRM insights to identify upsell opportunities.
• Sales Operations:
• Ensure accurate forecasting, effective pipeline management, and timely reporting to senior management.
• Monitor competitor activity and industry trends to stay ahead of the curve.
• Customer Relationship Management:
• Build long-term relationships with key accounts to enhance customer lifetime value.
• Work with support and product teams to resolve customer issues that hinder upselling opportunities.
• Conduct periodic business reviews with clients to pitch new value propositions.

Additional Qualification and Skills:

• Bachelor's degree is preferred .
• Professional experience of 3-6 years in Sales.
• Problem-solving attitude
• Customer-oriented mindset
• Knowledge of customer relationship management (CRM) practices
• Influencing Skills
• Presentability is required
• Fluent in communication