Unit Manager

Responsibilities

• Activation Premium Collection Case Rate and Case count Persistency
• Ensure that the Agents are engaged, motivated and productive by forging a strong relationship
• Ensure that Agents are constantly inducted, activated and productive
• Drive the incentive schemes to ensure that the Agents income exceeds benchmark
• Drive theRR schemes floated by HO, ZO and branch
• Support the Agents in liaison with the HO for addressing their requirements/ concerns
• Being fully compliant to all the norms laid down by the regulators and the company
• Managechannel conflicts in the team
• To achieve product wise targets profitability
• Understand the Agents business in depth and seek opportunities for business developmentandrevenue generation

Team Building

• Goal setting of all Agents in the team
• Regular and periodic review, monitoring and mentoring of all the relationship they aremanaging to ensure that they are on track to achieve their goals
• Regular Field observation and Demonstration with the agency force
• Regular Agent visit

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