Unit Manager

Primary Role Description: -

• Enable achievement of key business outcomes
• Build a quality Agency by focusing on quality of hire and skilling
• Ensure adherence to all statutory and compliance requirements

Key Roles Responsibilities:

A. Achievement of Business Plans

? Ability to manage all the parameters of their business;

? Recruitment

? Activation

? Premium Collection

? Case Rate and Case count

? Persistency

? Ensure that the Agents are engaged, motivated and productive by forging a strong relationship

? Ensure that Agents are constantly inducted, activated and productive

? Drive the incentive schemes to ensure that the Agent?s income exceeds benchmark

? Drive the RR schemes floated by HO, ZO and branch

? Support the Agents in liaison with the HO for addressing their requirements/ concerns

? Being fully compliant to all the norms laid down by the regulators and the company

? Manage channel conflicts in the team

? To achieve product wise targets profitability

? Understand the Agent?s business in depth and seek opportunities for business development and revenue generation

B. Team Building

? Goal setting of all Agents in the team

? Regular and periodic review, monitoring and mentoring of all the relationship they are managing to ensure that they are on track to achieve their goals

? Regular Field observation and Demonstration with the agency force

? Regular Agent visit

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