Unit Manager /Senior Unit Manager - Tech Transformation

Lead the endtoend core sytem projects delivery for the DMS function, and delivering key tech transformation projects: 1. Advance 2.0 2. Assessing real Contactability of the portfolio Data Enrichment 3. Infra scale-up across all key DMS platforms 4. Indus platform workflow optimization

• Delivering key tech transformation projects in process automation 1. Advance 2.0 2. Assessing real Contactability of the portfolio Data Enrichment 3. Infra scale-up across all key DMS platforms 4. Indus platform workflow optimization
• Requirements Solutioning: Convert epics into user stories; draft process/data flows, API specs, and acceptance criteria.
• Testing Release Support: Prepare test cases; execute SIT/UAT; manage defects; complete golive checklists and runbooks.
• Observability Stability: Track SLA dashboards; perform rootcause analysis; document fixes and preventive actions.
• Documentation KT: Maintain SOPs, architecture runbooks, release notes, and user guides.

• Prioritization and sequencing; capacity allocation.

• Aligning diverse stakeholder requirements into a single, feasible increment
• Managing dependencies across multiple systems/environments
• Ensuring quality and compliance within tight release windows

• Graduate (Engineering preferred); Agile/Scrum, API, or testing certifications desirable.

• 6-10 years in platform delivery/BA/testing in BFSI or similar.
• Hands on experience in ZBB, BPR/DPR, Draw.io process mapping.