Unit Manager - IT/Senior Unit Manager - IT

This position is open with Bajaj finserv ltd. Project Managers play the lead role in planning, executing, monitoring, controlling, and closing projects. They're expected to deliver a project on time, within the budget.

• 5-7 yrs minimum working as PMO in the IT department of Software Applications, especially Contact Center Technology or BFSI Domain applications.
• 3-4 yrs experience should be having a sound Functional/Operational knowledge of any IT application, preferably in Cisco UCCE application or any other Contact Center Technology.
• 3 yrs minimum experience on project management tools like Microsoft project Management software, Zoho projects, Jira etc
• Strong skills in coordinating with various stakeholders for project progress and update on a regular basis
• Good skills on PPT to present the project updates to Senior management
• Experienced in vendor management like agreement closure, PO release, invoice submission, payment clearance etc.
• Good communication and writing skill
• Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to project work plan

The duties of a project manager include managing resources, keeping the client requirements in check, coordinating with the team and making sure that the outcomes are delivered on time.

• Planning everything from execution to delivery
• Breaking the project into tasks
• Breaking down the tasks and subtasks
• Setting an appropriate schedule for the development of certain deliverables
• Defining milestones
• Highlighting the project dependencies
• Delegating work effectively
• Monitoring progress and track roadblocks
• Conducting regular meetings with stake holder
• Managing documentation and reports
• To maintain a record of what has been done in the project and who have been involved in it.
• To ensure that the project satisfies all the project requirements.
• Coming up with a Plan B
• Arrange for extra resources.
• Manage time in difficult circumstances.
• Have an alternate plan to justify the expectations of the clients.
• Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards, and assessing risks
• Structure and manage integrated, multitrack performance databases for digital, print, social, broadcast, and experiential projects
• Develop and maintain partnerships with third-party resources, including vendors and researchers
• Assign and monitor resources to ensure project efficiency and maximize deliverables

• Minimum qualification required is BE/B-Tech/ Diploma in IT/ Computer Science / electronics with an Implementation.
• 5-7 yrs minimum experience Should be having a sound Functional/Operational knowledge of any IT application preferably Cisco UCCE application or any other Contact Center Technology.