Unit Manager - IT/Senior Unit Manager - IT
Bajaj Finance · Pune · onsite · Posted 48d ago
Undisclosed6–7 yrsfulltimeSourced from
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About this role
Job Summary
This position is open with Bajaj finserv ltd. We are looking for a resource having Core Expertise on Managing Cisco Contact Center Enterprise Network Infrastructure setup who is proficient in handling Network & Network Security Operations, Vendor Management, Network Access Control, ISE and Any Connect VPN with Virtualization strategy and technically demanding Infrastructure projects.
Responsibilities - Candidate must have hands-on experience working on Cisco Contact Center Network Infrastructure Setup.
- Candidate should have hands-on experience in managing SD-WAN and LAN Switches.
- Candidate should have hands-on experience in managing Voice Gateways, voice traffic prioritizing and QoS.
- Candidate should have hands-on experience in managing Voice Gateway.
- Candidate should have hands-on experience in managing NAC - Network Access Control.
- Candidate should have hands-on experience in managing AnyConnect VPN and ISE.
- Candidate should have hands-on experience in managing Cisco Firewalls and management.
- Candidate should have hands-on experience in troubleshooting using data and voice flow.
- Managing Network & Network-Security Operations.
- Oversee and coordinate lifecycle management for infrastructure architecture, business continuance and service restoration strategies.
- Designing and planning strategies for Network Infrastructure and involve in process building and improvement for Network operations.
- Will be involved with Core IT teams to design New technologies platform.
- Participate as a member of the IT Infrastructure & Operations management team in creating and maintaining the governance processes of the organization's infrastructure architecture, data centers, networks, communications systems and client engineering.
- Coordinate the ongoing activities of the Network Services team, inclusive of oversight for the related IT project portfolio as well as ongoing incident response management for supported systems.
- Handle infrastructure of organization and evaluate new initiatives. Work closely with partners for SLA tracking.
- Work closely with other IT Managers to address ongoing operational needs.
- Define requirements for new technology implementations and communicate them to key business stakeholders.
- Review hardware and software acquisition and maintenance contracts and pursue master agreements.
- Record and maintain accurate incident and change records and logs related to DC Infra.
- Ensure daily DC Operations job like backups and actively involved in upgrade, maintenance activities.
- Ensure equipment and software operations is compliant.
- Act as an escalation point for the technical issues pursued within the Network Services team.
- Work with outsourced service delivery partner to ensure strict adherence to Incident Management, Change Management, Capacity Management, Problem Management process.
- Ensure Compliance as per requirement.
- Minimum qualification required is Graduate with an experience of more than 6 years.
- Cisco Collaboration Certificates, CCNP, CCNS Certified.
- Sound knowledge on Network & Network-Security operations.
- Thorough knowledge of ITIL framework.
- Excellent Communication and Leadership Skills
- Experience of managing Remote Infrastructure Teams
- Experience of facing audit teams
Sourced from naukri
Skills
Incident Managementcontact centerfirewallsIncident ResponseCapacity managementCCNPengineering operationsChange ManagementInfrastructure ArchitectureArchitectureCiscoIT InfrastructurecomplianceInfrastructure Projects
About Bajaj Finance
Bajaj Finance
NBFC
64.1k+
employees
1987
39 years old
Pune, Maharashtra
India
About
Bajaj Auto Finance offers Two Wheeler loans, Three Wheeler loans & Quote Loan at low-interest rates.
Industries
NBFCFinancial Services
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