Unit Manager - Digital Platforms and Consumer AI

Job Purpose


The Product Manager Searchs - Responsible for driving end-to-end Search product growth by managing build, Funnel performance, and KPIs. Works closely with PMG, COE, IT and operations teams to improve conversion, customer experience, compliance, and profitability while ensuring achievement of AOP targets.

Duties and Responsibilities


Own product platform to build Search capabilities
Define and execute product roadmap and feature launches
Drive end-to-end funnel performance and KPI improvements
Optimizations in platform for respective product to ensure consistency in performance
Enhance customer experience
Ensure regulatory compliance and process governance for respective product
Collaborate cross-functionally to deliver AOP targets and business outcomes

Key Decisions / Dimensions


Prioritization of search features, enhancements, and roadmap initiatives
Funnel optimization actions to improve conversion and reduce drop-offs
Customer segmentation, targeting, and offer strategy in coordination with business and risk
Pricing inputs, campaigns, and growth levers to drive disbursals
Process changes to improve TAT, automation, and customer experience
Go/no-go decisions on new launches, pilots, and experiments
Trade-offs between growth, risk, compliance, and profitability

Major Challenges


Reducing funnel drop-offs while maintaining compliance controls
Optimizing approval rates without increasing delinquency
Ensuring fast TAT despite dependencies on other teams
Aligning multiple stakeholders (PMG, COE, Ops, IT etc)
Adapting to regulatory changes and evolving customer expectation

Required Qualifications and Experience


Bachelors degree in business, Engineering, or related field; MBA preferred.
5+ years of product management experience in Personal Search, fintech, or related domains.
Strong understanding of Product management systems and Search application processes across App and Web.
Experience with API-based solutions, integrations, and multi-platform product delivery.
Excellent communication, stakeholder management, and analytical skills.
Ability to balance strategic thinking with hands-on execution.