Unit Manager - B2C COE & DS

Job Purpose

Plan and lead management of process lifecycle for changes in current processes identify the opportunities for automation of the processes using new technologies like Karza, PRA, BRE, OCRCulture Anchor:Have high ambitions - Inspires the team to aim for higher targets and supports in achieving themOwn It - Acknowledges uncertainty and makes changes in own decisions/ actions for better outcomes

Duties and Responsibilities

1.Project planning and reporting

Receive requirements from the businesses for implementing Process Automation tools like RPA

Required Qualifications and Experience

Practice Emotional Intelligence - Develops the team, supporting them to do moreListens to others, stays calm under pressure, and treats everyone with respect.