Unit Admin and Maintenance Head

1. Security & Housekeeping Management

• Checks the manpower availability of Security and Housekeeping teams every morning.
• Coordinates with Security & Housekeeping Supervisors to arrange additional manpower in case of shortages.
• Conducts basic training for newly joined housekeeping and security staff.
• Ensures grooming standards of Security and Housekeeping staff are maintained.
• Ensures overall cleanliness of:
• Sales floor
• Basement
• Car park
• Glass fixtures and store premises
• Monitors and ensures adherence to daily, weekly, and monthly housekeeping and security checklists.
• Addresses customer parking issues (parking fee disputes, vehicle scratches, etc.).
• Handles shoplifting cases and follows correct questioning protocols.
• Conducts training for security staff on:
• Shoplifting patterns
• Modus operandi of shoplifters
• Questioning techniques
• Maintains the crimerecord register.
• Ensures continuous store surveillance.
• Records and maintains daily customer entry and vehicle entry counts.
• Coordinates with RTO and local police for parkingrelated requirements.
• Ensures safe custody of store keys and maintains keymanagement logs.

2. Fire Safety & Emergency Preparedness

• Conducts firefighting training for Retail & Security staff.
• Ensures proper serviceability of all firefighting equipment, including:
• Hydrants
• Sprinklers
• Smoke detectors
• Ensures timely submission of monthly administration returns:
• Customer and vehicle entries
• Beeps record
• Outstanding/pending returnables
• Opening & closing logs
• Pilferage/shoplifting reports
• Oversees the functioning of reception staff and schedules them as per shift requirements.

3. Procurement & Vendor Management

• Negotiates with vendors for quotations.
• Raises Purchase Orders (POs) for:
• Printing
• Stationery
• Alteration slips
• Credit notes
• Goods acknowledgement notes
• Other nontrading items
• Coordinates with other departments for material requirements, such as:
• LCD projectors
• PA systems
• Training equipment
• Ensures received goods are delivered to the concerned department, maintains incoming material register, and ensures invoices are signed off by authorized personnel.
• Assesses usage of shopping bags, gift vouchers, suggestion forms, etc., and ensures timely replenishment.
• Coordinates sale of scrap (cartons, plastic, fixed assets) and ensures best rate through quotation comparison.
• Processes capital purchase requisitions and obtains approvals for values above 5000.

4. Asset Management & Compliance

• Maintains the fixedassets register and monitors physical condition of assets.
• Obtains S.O. approval for disposal/replacement of fixed assets.
• Maintains and ensures renewal of licenses related to:
• Administration office
• Cafeteria
• Distribution Center (DC)
• Ensures timely preparation and renewal of housekeeping and security contracts.
• Ensures compliance for company vehicle requirements, including payment of taxes and registration changes.