Unisys is hiring For Senior Salesforce Technical Architect

Skill: Salesforce Technical Architect - Field Services

Location: Bangalore, Hyderabad and Remote

• Key Responsibilities:

• Collaborate with architects, technical leads, and stakeholders to deliver solutions aligned with business goals.
• Independently manage tasks, deliverables, and timelines.
• Create system documentation and train support teams.
• Architect end-to-end Salesforce Field Service solutions, including Service Cloud, Field Service Lightning (FSL), scheduling optimization, mobile workforce enablement, and integrations with ERP, IoT, asset management, and inventory systems.    Digital experience sites and portal.
• Design scalable data models, sharing/security architecture, and integration patterns (REST/SOAP APIs, MuleSoft, middleware) that align with enterprise architecture standards.
• Own the technical solution blueprint from discovery through go-live, ensuring designs are scalable, maintainable, and aligned with Salesforce best practices and the Well-Architected framework.
• Conduct architecture reviews, technical health checks, and org optimization assessments for existing managed services clients.
• Evaluate and recommend appropriate Salesforce products/features (Field Service, Omni-Studio, Experience Cloud, Einstein/Agentforce, CTI) to meet evolving business needs.
• Define and enforce coding standards, DevOps/release management practices, and technical governance across the managed services portfolio.
• Stakeholder & Client Management
  
• Act as the primary technical point of contact and trusted advisor for client stakeholders, from business users to C-suite/IT leadership.
• Lead solution design workshops, technical discovery sessions, and architecture review boards with client teams.
• Translate complex technical concepts into clear, business-relevant language for non-technical stakeholders.
• Manage client expectations around scope, feasibility, timelines, and technical trade-offs.
• Build long-term, consultative relationships that support account growth, renewals, and expansion of managed services scope.
• Present technical roadmaps, health assessments, and strategic recommendations in client governance meetings (QBRs, steering committees).
• Team Leadership & Enablement
  
• Provide technical leadership and mentorship to developers, consultants, and administrators within the delivery team.
• Review solution designs, code, and configurations produced by the team to ensure quality and adherence to standards.
• Support pre-sales activities, including solution scoping, effort estimation, and technical proposal development (SOWs, RFP responses).
• Contribute to internal capability building, reusable assets, accelerators, and best-practice documentation for Field Service engagements.

• Required Skills:
  
• Minimum 5 years of experience with Salesforce
• Functional Knowledge of Salesforce
• Integrating other systems with Salesforce
• Task Recording & UAT Preparation
• Proficiency in:
• Strong knowledge on APEX, LWC, Salesforce Object model, Platform Events and no code, low code features tool
• Field Service or service delivery models
• Azure Subscription Management & AI Services
• Azure Integration Services (AIS)
• Azure DevOps (ADO) (CI/CD Pipelines, Harbor Server, SonarQube Server, Dependency Track, etc.)
• Test Automation Frameworks (Selenium)
• Agile frameworks
• Strong communication, analytical, and multitasking abilities.
• Preferred Qualifications
  
• Salesforce certifications: Field Service Consultant, Application Architect or System Architect, Sharing and Visibility Architect, Integration Architect, Platform Developer II.
• Experience with adjacent technologies: MuleSoft, Tableau/CRM Analytics, IoT integrations, asset/inventory management systems.
• Prior consulting or systems integrator (SI) background.
• Experience in industries with heavy field operations (utilities, telecommunications, manufacturing, healthcare equipment, energy).
• Familiarity with Salesforce Well-Architected principles and Success Cadence / Signature Success programs.
• Experience contributing to pre-sales, SOW development, or proposal writing.

• Key Qualifications: BA/BS degree and 8+ years experience OR equivalent combination of education and experience
  Masters degree preferred