UK BPO Process Executive

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Full-timeAnantapuramu

• On-site
  
  

UK BPO Process Executive

Join our UK BPO operations team and handle client-facing voice processes for UK-based customers. You will manage calls, document interactions accurately, and meet daily quality and productivity targets. This is an on-site, full-time role in Anantapuramu with UK-aligned working hours. Clear spoken English and a professional phone manner are essential.

Responsibilities

• Handle inbound and outbound voice calls for assigned UK client processes
• Follow scripts, SOPs, and compliance guidelines on every interaction
• Update CRM and ticketing systems with accurate call notes
• Meet daily call volume, quality, and attendance targets
• Participate in training, calibration, and feedback sessions
  
  

Requirements

• Fluent spoken English with neutral or UK-friendly accent
• Good listening skills and professional telephone etiquette
• Willingness to work UK shift hours (timings shared at interview)
• Basic computer skills — typing, browsers, and CRM tools
• Freshers welcome; prior BPO or customer service experience is a plus
  
  

Role Requirements

Good communication skills — Telugu and English required; Hindi is a plus

Location: Anantapuramu (on-site only, no remote)

Passionate, go-getter, and self-learner attitude

Willingness to work UK shift hours (timings shared at interview)

Wired headset with noise-cancelling mic for voice processes

Anantapuramu, Andhra Pradesh

UK shift hours (timings shared at interview)

Salary: Discussed at interview based on experience

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