UI/UX Designer

• Run discovery workshops and convert business needs into a Dynamics 365 solution
• Design architecture across Dynamics 365 Sales, Customer Service, Field Service, Marketing (Customer Insights - Journeys), and Customer Insights - Data
• Use Power Platform (Power Apps, Power Automate, Power BI, Copilot Studio) to extend the solution
• Plan the Dataverse data model, security roles, environments, and ALM strategy
• Design integrations with Azure services, Microsoft 365, Teams, ERP (including Finance & Operations / Business Central), and third-party systems
• Deliver demos and POCs that show clear business value
• Prepare solution documents, estimates, licensing recommendations, SOWs, and RFP responses
• Suggest AI ideas using Copilot and Azure AI to improve productivity and customer experience
• Support sales on pricing, licensing, and negotiation, and hand over to delivery with a clear plan

• Strong hands-on experience in at least 2 or 3 Dynamics 365 CRM apps
• Good knowledge of Dataverse, plugins, custom workflows, PCF, and Power Platform
• Experience in data migration, integration patterns, and performance tuning
• Understanding of Microsoft licensing for Dynamics 365 and Power Platform
• Experience with Azure Logic Apps, Azure Functions, and Service Bus
• Excellent communication and executive presentation skills

Good to Have

• Industry experience in areas like manufacturing, BFSI, public sector, or retail
• Experience with Dynamics 365 Finance & Operations or Business Central
• Experience working with a Microsoft partner

Certifications

• Must: PL-600 (Power Platform Solution Architect), or at least 2 of MB-210, MB-230, MB-240, MB-280, or PL-200
• Plus: AI-related Microsoft certifications (AI-900, AI-102)

What Success Looks Like:

Consistent deal wins, correct licensing and estimates, and a smooth transition to delivery.