Trust Analyst

The Trust Analyst manages complex trust and fiduciary transactions, reconciliations, and compliance activities in Wealth Management Operations. This role ensures operational excellence in trust administration while maintaining accuracy, regulatory compliance, and strong client service.

Key Responsibilities and Duties Execute complex trust transactions including distributions, asset transfers, and trust terminations

Process estate settlements, trust modifications, and beneficiary changes

Manage trust accounting, income allocation, and trustee reporting

Perform quality checks on trust transactions to identify errors or discrepancies

Conduct root cause analysis and implement corrective actions to reduce error rates

Analyze workflows and identify opportunities for automation and efficiency gains

Develop and maintain standard operating procedures

Support onboarding by training new team members on trust systems, workflows, and regulations

Educational Requirements Bachelor’s degree in finance, Accounting, Business, or related field

Work Experience 5-7 years of trust administration or fiduciary services experience

Knowledge of trust taxation and accounting principles

Proficiency in trust administration systems and advanced Excel

Excellent analytical skills and attention to detail

Preferred Experience with trust administration platforms (SEI, Fiserv)

Process improvement experience (Lean, Six Sigma)

Physical Requirements Physical Requirements: Sedentary Work

Career Level 5IC

Related Skills

Client Relationship Management, Commercial Mindset, Consultative Communication, Ethical Conduct, Executive Presence, Investment Strategy Acumen, Legal Acumen, Portfolio Management, Tax, Technical Writing, Trusts _____________________________________________________________________________________________________

Company Overview TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.   Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our Culture of Impact At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.

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