Travel Sales Consultant

Who are we looking for?:

We're looking for a Travel Consultant who genuinely enjoys the craft of building a holiday - someone who can take a client's vague idea of "somewhere in Europe" and turn it into a fully planned, priced, and confirmed international itinerary. This isn't a transactional booking role; it's a high-touch sales and advisory function where destination knowledge, pricing judgement, and client relationships all come together.

If you know your visa timelines from your shoulder-season pricing, and you'd rather close one high-value international booking with a delighted client than churn through low-value leads - we'd love to meet you.

Job Roles and Responsibilities:

• Sales & Conversion: Handle international leisure travel inquiries end-to-end and convert leads into confirmed bookings, owning the client relationship from first inquiry to final payment.
• Itinerary Design: Design customized international itineraries and holiday packages tailored to each client's budget, preferences, and travel style.
• Client Advisory: Provide guidance on visas, travel insurance, and documentation, acting as a trusted advisor through the entire pre-travel process.
• Vendor Coordination: Coordinate with global DMCs, airlines, and hotel partners to secure the best pricing and availability for clients.
• Deal Management: Manage negotiations, itinerary revisions, and upselling opportunities to maximize both client satisfaction and deal value.
• Post-Booking Ownership: Ensure smooth post-booking documentation and a seamless handover as clients prepare to travel.
• Target Delivery: Achieve monthly revenue and conversion targets, tracked and forecasted through CRM tools.

Skills & Qualifications Required:

• Graduate in Travel & Tourism, Hospitality, or Business.
• 2-5 years of experience in International Travel Sales.
• Strong working knowledge of global destinations, visa processes, and international routing.
• Excellent communication, sales, and client-handling skills, with the ability to build trust quickly.
• A mindset geared towards closing high-value deals and optimizing revenue per client, not just volume.

Key Performance Indicators (KPIs):

• High-value booking conversions
• Monthly international revenue achieved
• Visa Documentation Accuracy & Submission TAT
• Upsell & cross-sell revenue
• Lead-to-booking conversion ratio
• CRM accuracy & forecasting