Travel Sales Consultant

Company Description Voyvera is a trust-first travel marketplace focused on making trip planning simpler, safer, and more transparent for travelers. The platform connects travelers with genuine, verified travel agencies where they can discover destinations, compare packages, and access hotels and transportation in one organized place. Voyvera is building an ecosystem that helps agencies strengthen their digital presence, showcase services, receive qualified inquiries, and manage customer relationships, while travelers benefit from a trustworthy and streamlined planning experience. Starting with India, Voyvera aims to connect travelers and reliable travel businesses across the country and eventually worldwide. The long-term vision is to become a trusted technology and marketplace layer for the travel industry, combining discovery, local expertise, and personalized travel planning rather than being just another booking site.
Role Description The Travel Sales Consultant is a full-time, hybrid role based in Anantnag, with a mix of on-site work and some work-from-home flexibility. In this role, the consultant will advise travelers on destinations, itineraries, and packages, tailoring recommendations to individual needs and budgets. Day-to-day responsibilities include managing travel inquiries, preparing and presenting customized travel proposals, coordinating reservations for transport and accommodation, and ensuring smooth travel arrangements from planning to post-trip follow-up. The consultant will handle customer calls and messages, provide clear information on pricing and inclusions, support verified agencies listed on Voyvera, and maintain accurate records in the company's systems. This role also involves building lasting customer relationships, gathering feedback to improve services, and collaborating with internal teams to enhance the overall marketplace experience.
Qualifications

• Experience in travel consulting, with the ability to understand traveler preferences and provide tailored guidance.
• Skills in travel management and organizing end-to-end travel plans, including itineraries and package coordination.
• Proficiency in handling travel arrangements such as transportation, accommodation, and ancillary services.
• Strong customer service capabilities, including clear communication, empathy, and problem-solving in client interactions.
• Hands-on experience with reservations, booking systems, and managing changes or cancellations efficiently.
• Good written and verbal communication skills in English; additional local language skills are an advantage.
• Comfort with using digital tools, online marketplaces, and CRM or booking platforms.
• Ability to work in a hybrid setup from Anantnag, manage time effectively, and collaborate with remote and on-site team members.
• Prior experience in the travel industry, hospitality, or sales is preferred but not mandatory.
• Educational background in tourism, business, or a related field is beneficial; relevant practical experience is highly valued.