Travel Sales Consultant -Premium Process-Remote

Job description:

Are you interested in the travel business and international environment, career growth opportunities, and dynamic tasks where you will use your communication and selling skills well?

If your answer is yes, then come and join us!

About us:

What we offer as a company: official employment, introductory and continuous training, people-oriented management, and good compensation, which allows for good earnings; professional development, and unmatched experience in international projects.

At AranGrant we serve over 1500 customers per day and we strongly believe there is no such thing as an average customer. We understand the importance of continuous focus on customers and are committed to maintaining an excellent customer experience throughout the journey. We are looking for empathetic people, who are passionate about customer service and striving for excellence in their work.

Roles and Responsibilities:

• Guide the clients through travel options available in our database;
• Contact real and potential clients for support and intermediation in the sale of airline tickets.
• Write and send emails to real and potential customers about valid company offers, needed for the support and intermediation in their marketing.
• To update, use and complete the customer database with information and requirements on old/ new or potential clients in order to provide support and intermediation in the sale of airline tickets.
• Promote the company products in order to provide support and intermediation in their marketing
• Respond in a professional and timely manner to clients' complaints, questions and requests regarding available offers in order to grant support and intermediation in their commercialization
• Answer all questions persuasively and professionally;
• Offer the best and the most qualitative services for our customers;
• Meta Calls- Kayak, Skyscanner, Priceline;
• Responsible only for pitching higher fares, ticketing will be taken care of by experts.
• Selling Airlines tickets in a US travel sales process.
• As a Travel Sales Consultant responsible for understanding customer requirements and guiding Passengers through reservation options.

Main requirements:

• English skills above average;
• Experience in OTA (Online Travel Agencies)/ Travel BPO or Captive unit for at least 2 year in US Flight Sales;
• GDS knowledge will be considered a plus;
• Good sense of responsibility, commitment, and dedication;
• Must Have own equipments, Laptop, Broadband, Headset etc

Perks and Benefits:

• Official employment;
• Friendly team, people-oriented management;
• Good remuneration & Incentive scheme.
• Medical benefits