Travel Sales Consultant - International Holidays

Role & responsibilities

• Handle and convert inbound leads generated through Google Ads, Instagram Ads, WhatsApp and other digital channels.
• Understand customer travel requirements and recommend suitable international holiday packages.
• Handle enquiries through phone calls, WhatsApp and email, with timely and professional follow-ups.
• Prepare and share quotations in coordination with the operations/DMC team.
• Follow up consistently with leads and convert enquiries into confirmed bookings.
• Handle customer objections related to pricing, itinerary, hotels and competition and work towards closing the sale.
• Maintain regular follow-up and update lead status in the company's CRM/lead management system.
• Achieve monthly sales and conversion targets.
• Build strong customer relationships and generate repeat/referral business.
• Coordinate with the operations team to ensure a smooth booking experience from enquiry to confirmation.

Preferred candidate profile

• 1-3 years of experience in travel sales / holiday sales / travel consultancy, preferably handling international destinations.
• Strong sales and conversion skills with the ability to close leads over phone and WhatsApp.
• Experience handling B2C travel enquiries and digital leads will be preferred.
• Good knowledge of international holiday destinations such as Vietnam, Singapore, Bali, Thailand, Malaysia and Dubai will be an advantage.
• Excellent communication, negotiation and follow-up skills.
• Should be comfortable working with sales targets and performance-based incentives.
• Should be proactive, confident and commercially oriented rather than purely operational.
• Candidates with experience in DMC, tour operator, travel agency or holiday package sales are preferred.
• Freshers with excellent communication and strong sales aptitude may also be considered.