Travel Process - Customer Support Executive
Axis Consultants New Delhi · Gurugram · onsite · Posted 7d ago
Undisclosed0–2 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Assist customers with flight, hotel, and travel-related queries.
Provide support for bookings, cancellations,rescheduling,refunds.
Coordinate with relevant teams to ensure smooth customer service.
Maintain service quality and customer satisfaction.
Customer-focused attitude and problem-solving abilities.
Knowledge of travel bookings or GDS tools is an advantage.
Comfortable working in rotational shifts, if required.
Provide support for bookings, cancellations,rescheduling,refunds.
Coordinate with relevant teams to ensure smooth customer service.
Maintain service quality and customer satisfaction.
Required Candidate profile
Basic computer knowledge.Customer-focused attitude and problem-solving abilities.
Knowledge of travel bookings or GDS tools is an advantage.
Comfortable working in rotational shifts, if required.
Sourced from naukri
Skills
Customer Servicecustomer satisfactionCustomer SupportService qualityCommunication SkillsTravel ProcessGDS