PANAJI · FULLTIME
Travel Expert
Aman Pahwa
Panaji · onsite · Posted 4d ago
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Section · 01
About this role
Job description
Females Candidates Only
Location : Goa
About Us
No fancy suits , no white collar formals , be yourself and fun at work ...if this is what you are than we are going to Welcome you to be part of Goas most happy work force in Hospitality . If you have Twinkle in your eye.. lets connect....... Be part of the story telling.
Everything at Stay Nirvana starts with U. Whether you're an expert in digital marketing , travel, operations, guest services, customer service , GRE , GRM or beyond, we invite you to bring your talent and curiosity to a company that values innovation, collaboration, and authenticity.
Our Goa team shares a passion for exploration, a commitment to excellence and a dedication to making a positive impact to work & society
Explore our current opportunities and start your journey with Stay Nirvana today.
Role & responsibilities : Travel Expert
Attention to detail product knowledge
Learning complete AIRBNB Module & Process
To attend product training
To attend queries on WhatsApp and calls and reverting wit suitable options
Sending Booking emails
Reservations operations process post booking
Pre Arrival & Post Check out assistance
Team Management
Co Ordination w Departments
Attending Training of PMs & GDS Software's
Complies with all core and culture standards personally
Interacts with team members and guests beyond giving and receiving instructions, emphasizing relationships with supervisors, managers, co-workers, and guests.
Work closely and communicate effectively w team members ensuring smooth workflow and enhanced guests experience
Generally being alert for opportunities to improve the profitability of the department
Preferred candidate profile
Strong communication
Excellent English
Excellent Hindi
MS Office
Computer Savvy
Geography Knowledge
Self motivated and continuously strive to better her skills and increase her knowledge.
Able to work with minimal supervision
Rest we will discuss when connected ............
Immediate joiners required
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Section · 02