Travel Desk Specialist

Travel Arrangements

• ","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1" role="listitem">
  

  Manage domestic and international hotel bookings based on approved travel requests, employee preferences, business requirements, and company policy.

  
  

• ","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1" role="listitem">
  

  Arrange international airfare, including itinerary research, fare comparison, ticket booking, rebooking, cancellations, refunds, and schedule-change handling.

  
  

• ","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1" role="listitem">
  

  Evaluate available travel options for cost, schedule, routing, baggage allowance, cancellation terms, and overall suitability.

  
  

• ","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1" role="listitem">
  

  Coordinate multi-city, multi-country, and complex itineraries for employees and business travellers.

  
  

• ","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1" role="listitem">
  

  Validate travel dates, traveller details, passport information, preferred routes, project or cost-centre details, and approval status before confirming bookings.

  
  

• ","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1" role="listitem">
  

  Issue accurate booking confirmations and itineraries and ensure travellers receive all required travel documentation.

  
  

• ","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1" role="listitem">
  

  Ensure all bookings comply with the company's travel policy, approval matrix, preferred supplier arrangements, and budget requirements.

  
  

Vendor and Financial Coordination

• ","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="1" role="listitem">
  

  Coordinate with travel management companies, airlines, hotels, and other travel vendors to resolve booking and service issues.

  
  

• ","469777815":"hybridMultilevel"}" data-aria-posinset="9" data-aria-level="1" role="listitem">
  

  Review booking confirmations, invoices, credit notes and refunds

  
  

• ","469777815":"hybridMultilevel"}" data-aria-posinset="10" data-aria-level="1" role="listitem">
  

  Track travel spends, savings, cancellations, unused tickets, and other relevant metrics.

  
  

• ","469777815":"hybridMultilevel"}" data-aria-posinset="11" data-aria-level="1" role="listitem">
  

  Provide required booking information to Finance for reconciliation, expense allocation, and reporting.

  
  

• ","469777815":"hybridMultilevel"}" data-aria-posinset="12" data-aria-level="1" role="listitem">
  

  Support vendor performance reviews and identify opportunities to improve rates, service quality, and booking efficiency.

  
  

• ","469777815":"hybridMultilevel"}" data-aria-posinset="13" data-aria-level="1" role="listitem">
  

  Maintain accurate records of travel requests, approvals, bookings, cancellations, refunds, and outstanding actions.

  
  

• ","469777815":"hybridMultilevel"}" data-aria-posinset="14" data-aria-level="1" role="listitem">
  

  Prepare periodic reports on travel volumes, spend, savings, exceptions, cancellations, and service levels.