Travel Desk Executive

Role & responsibilities

To manage and coordinate employee travel, accommodation, and related arrangements, ensuring smooth, timely, cost-effective, and comfortable travel experiences for employees, visitors, and business guests.

• Timely completion of travel and accommodation requests.
• Compliance with approved travel policies and budgets.
• Cost savings achieved through vendor negotiations and advance bookings.
• Accuracy of bookings, invoices, and travel documentation.
• Employee satisfaction with travel and stay arrangements.
• Vendor service quality and resolution of complaints.
• Timely submission of bills and travel expense reports.
• Effective utilization of guest houses and approved accommodation facilities.

Preferred candidate profile

• Graduate in any discipline; a qualification in Travel & Tourism, Hospitality, or Administration would be an advantage.
• 25 years of relevant experience in travel desk operations, hotel bookings, accommodation management, or corporate administration.
• Experience in a manufacturing organization, corporate office, or project-based environment would be preferred.
• Proficiency in MS Excel, Outlook, and other basic office applications.
• Experience with travel booking portals, hotel reservation systems, and vendor coordination.

Required Skills & Competencies

• Strong coordination, communication, and interpersonal skills.
• Good planning, organizational, and time-management abilities.
• Vendor management and negotiation skills.
• Cost-conscious approach and attention to detail.
• Ability to manage multiple requests and urgent requirements.
• Problem-solving ability and a service-oriented attitude.
• Professionalism, confidentiality, and employee-centric service delivery.