Travel Desk Executive

Utthunga is seeking a skilled and experienced Travel Desk Executive to manage and coordinate both domestic and international (global) travel requirements for our employees. The ideal candidate will be responsible for end-to-end travel coordination, ensuring cost-effectiveness, efficiency, and compliance with company policies, thereby providing seamless travel support to our workforce.

Key Responsibilities

• Handle end-to-end travel arrangements for employees, including flights, hotels, ground transportation, and visa processing for both domestic and international travel.
• Book and manage travel itineraries ensuring alignment with company travel policies and budget guidelines.
• Negotiate with airlines, hotels, and travel agencies to secure the best rates and services.
• Provide timely and accurate travel information and assistance to employees before, during, and after their trips.
• Process travel requests, obtain necessary approvals, and manage expense reconciliation related to travel.
• Maintain comprehensive records of all travel bookings, expenditures, and employee travel profiles.
• Address and resolve any travel-related issues or emergencies that may arise (e.g., flight delays, cancellations, re-bookings).
• Ensure compliance with company travel policies and procedures, as well as relevant visa and immigration regulations.
• Generate regular reports on travel expenses, cost savings, and travel patterns.
• Stay updated on travel industry trends, tools, and best practices.

Required Skills & Qualifications

• Proven experience as a Travel Desk Executive or similar role, with exposure to both domestic and international travel.
• Strong knowledge of travel booking platforms, GDS systems (e.g., Amadeus, Sabre, Galileo) is highly preferred.
• Excellent negotiation and vendor management skills.
• Exceptional organizational and time management abilities, with a keen eye for detail.
• Strong problem-solving skills and ability to handle unexpected situations calmly and efficiently.
• Excellent verbal and written communication skills to interact with employees, vendors, and stakeholders globally.
• Proficiency in MS Office Suite (Word, Excel, Outlook).
• Ability to work independently and as part of a team in a fast-paced environment.
• Bachelor's degree or equivalent practical experience.