Travel Desk Associate

Company: AQM Technologies Pvt. Ltd.
Location: Ghatkopar, Mumbai
Work Mode: Work from Office
Experience: Fresher / 01 Year

Job Overview

We are looking for a Trainee Travel Desk & Visa Operations who will assist the HR/Admin and Travel Desk team in managing employee travel arrangements, bookings, documentation, visa processing, and travel-related coordination.

This is an entry-level opportunity for candidates who are interested in building a career in Corporate Travel Management, Travel Desk Operations, and Visa Processing.

Key Responsibilities

Travel Management

• Assist in arranging domestic and international travel for employees.
• Coordinate flight, hotel, rail, and ground transportation bookings.
• Assist in comparing fares and identifying cost-effective travel options.
• Prepare and share travel itineraries and booking details with employees.
• Ensure travel requests are processed as per company policies.

Travel Portal Management

• Learn and assist with bookings through travel portals such as:
• MakeMyTrip
• Yatra
• EaseMyTrip
• Cleartrip
• Goibibo
• Booking.com
• Expedia
• Other corporate travel platforms
• Assist with cancellations, rescheduling, refunds, and travel credits.
• Maintain booking records, invoices, and travel-related documents.

Visa Processing & Documentation

• Assist in preparing and organizing visa applications for various countries.
• Support the team in checking passport validity, travel insurance, invitation letters, and other supporting documents.
• Assist with visa documentation and application tracking.
• Coordinate with travel agents and visa facilitation centers under guidance.
• Maintain proper records of visa applications and their status.

Vendor & Employee Coordination

• Coordinate with travel agencies, airlines, hotels, and visa service providers.
• Respond to basic employee queries related to travel bookings and documentation.
• Follow up with vendors and internal stakeholders for timely completion of travel requests.

Reporting & Documentation

• Maintain travel-related MIS and records.
• Assist in preparing reports related to travel bookings, expenses, and visa applications.
• Maintain accurate documentation and ensure timely updates in internal systems.

Required Skills & Qualifications

• Graduate in any discipline.
• Freshers are welcome to apply.
• Interest in Corporate Travel, Travel Desk, Visa Processing, or Administration.
• Good communication and coordination skills.
• Basic knowledge of MS Office, especially Excel and Word.
• Good organizational and time-management skills.
• Willingness to learn travel portals, booking systems, and visa processes.
• Ability to handle multiple requests and work within deadlines.
• Attention to detail and good documentation skills.

Preferred Skills

• Diploma/Degree in Travel & Tourism will be an added advantage.
• Internship or academic exposure to travel, tourism, administration, or customer service.
• Basic understanding of domestic and international travel.
• Knowledge of visa documentation will be an added advantage.

What We Offer

• Hands-on exposure to Corporate Travel Management and Visa Operations.
• Learning opportunity in domestic and international travel processes.
• Exposure to travel portals, vendor coordination, documentation, and MIS.
• Professional work environment with opportunities for learning and growth.

Interested candidates share me your updated resume [email removed]