Travel Coordinator

Key Responsibilities

• Understand customer requirements, preferences, budget, and travel plans.
• Prepare customized domestic and international tour packages and itineraries.
• Handle customer enquiries through calls, WhatsApp, email, and other communication channels.
• Prepare quotations and explain package inclusions, exclusions, pricing, hotels, sightseeing, transfers, and other services.
• Follow up with leads and convert enquiries into confirmed bookings.
• Coordinate flight, hotel, sightseeing, transfers, visa assistance, travel insurance, and other travel arrangements.
• Coordinate with DMCs, hotels, airlines, transport providers, and other travel partners.
• Maintain proper records of customer enquiries, quotations, bookings, and payments.
• Ensure timely follow-up with customers before, during, and after their trip.
• Handle customer queries, complaints, changes, cancellations, and travel-related issues professionally.
• Achieve monthly sales and revenue targets.
• Maintain good relationships with existing and potential customers.
• Stay updated on new destinations, travel packages, hotel options, and tourism trends.

Required Skills

• Excellent verbal and written communication skills.
• Strong customer handling and relationship-building skills.
• Good sales and negotiation skills.
• Good knowledge of domestic and international destinations.
• Ability to create attractive and cost-effective travel itineraries.
• Strong follow-up and lead-conversion skills.
• Good knowledge of MS Office, email, WhatsApp, and internet research.
• Ability to work under pressure and meet sales targets.
• Good attention to detail and organizational skills.
• Passion for travel and tourism.

Qualifications & Experience

• Any Bachelor's degree is preferred.
• Diploma/Degree in Travel & Tourism, Hospitality, or a related field is an advantage.
• Minimum 2–3 years of experience in travel consultancy, travel sales, tourism, or a related field is preferred.
• Experience in selling domestic and international holiday packages will be an added advantage.
• Freshers with excellent communication skills and a strong interest in travel may also be considered.

What We Offer

• Salary: ₹18,000 – ₹30,000 per month, based on experience and performance.
• Attractive career growth opportunities.
• Opportunity to work with domestic and international travel products.
• Supportive and professional work environment.
• Performance-based growth opportunities.