Travel Consultant

We're looking for an experienced, India-based travel consultant to join us full-time as a remote contractor, handling bookings and customer support directly on Sabre and other GDS platforms. This is a full desk role: you'll own bookings end-to-end, from initial quote to changes, and cancellations, working UK hours.

Responsibilities:

- Search, quote, and book flights (single, multi-city, and complex itineraries) using Sabre GDS

- Handle ticketing, reissues, refunds, and cancellations

= Manage PNRs, fare rules, and ADMs/ACMs

- Respond to customer queries via phone, WhatsApp, and email with a high-touch, consultative approach

- Coordinate with suppliers (airlines, hotels, DMCs) on special requests wheelchair assistance, group seating, visa documentation

- Keep booking records and CRM entries accurate and up to date

- Flag fare changes, schedule changes, and urgent issues proactively Requirements:

- Minimum 2–3 years' hands-on experience with Sabre or similar GDS (live booking experience required, not just training certification)

- Working familiarity with at least one other GDS (Amadeus, Galileo/Travelport/Sabre) is a plus

- Strong understanding of fare rules, multi-city ticketing, and international routing

- Excellent spoken and written English

- Reliable internet connection and ability to work UK business hours (approx. 9am–6pm / 2pm to 11pm GMT/BST)

- Based in India, with prior experience serving UK or international customers preferred

- Comfortable using WhatsApp Business, email, and CRM tools for customer communication

Nice to have:

- Experience with Indian domestic sectors and India-specific routings (Char Dham Yatra, Kumbh Mela, wedding logistics)

- Experience with holiday package quoting, not just flights Hours & Compensation:

- Full-time, 30–40 hours/week, ongoing contract

- Hourly rate — open to discussing based on experience (please state your expected rate when applying) UK business hours required (some flexibility around exact start/end time)

IMPORTANT

Do not apply if you do not have prior experiance selling travel tickets and do not have a very good understanding of English written and spoken.