Travel Consultant

Location: IN, Mumbai, Office, India, APAC

Job Summary

Explore your journey at BCD and challenge the status quo!

Travel Agent

Full time, Mumbai, India

You will report to Chitharanjan Rai

If you have any inquiries, please contact Amrita Upadhyaya, Senior Talent Acquisition Partner

As a Travel Consultant, you are the face of our company. You ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart - Read on!

Responsibilities

• Search and confirm travel reservations for the customer
• Have a strong understanding of a client travel policy and can consistently provide consultation to the customer
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
• Provide the client with the required industry information, such as low fares, exchange costs, and penalties
• Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

Requirements

• Prior travel agent experience 0-2 years
• Working knowledge of the travel industry, policies, procedures, and processes
• Advanced skills in Global Distribution Systems (GDS)
• Good hotel knowledge
• Strong verbal and written communication skills in English
• You have the ability to extend working hours when needed

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.