Travel Consultant

Role & responsibilities

• Handle incoming travel enquiries through phone, WhatsApp, email and other channels
• Speak with customers to understand their destination preferences, budget, travel dates and expectations
• Recommend suitable holiday packages, destinations and experiences
• Prepare and share customised itineraries and quotations
• Explain package inclusions, hotels, flights, activities and other travel arrangements
• Follow up with customers regularly and convert enquiries into bookings
• Build strong relationships with customers and provide personalised assistance throughout the sales process

Preferred candidate profile

• Excellent communication and interpersonal skills
• Is fluent in English, Telugu and Hindi
• Someone who is confident, friendly and comfortable speaking with customers
• Strong relationship-building and persuasion skills
• A genuine interest in travel and discovering new destinations
• Ability to understand customer needs and recommend the right solution rather than simply sell a package
• Strong follow-up and negotiation skills
• Target-oriented and motivated by achieving sales results