Travel Consultant

Randstad payroll

Rotational week off and shifts (Including Night shift)

5.5 Days working in a week

Key Responsibilities:

• Customer Consultation: Interact with clients via phone, email, or in-person to understand their travel needs, budget, and preferences.
• Itinerary Design: Research and curate personalized domestic and international travel packages, including flights, hotels, and local activities.
• Booking Coordination: Assist in making reservations for air travel, rail, car rentals, and accommodations using online portals and booking software.
• Documentation Support: Help clients navigate travel requirements, including visa processes, travel insurance, and health/safety protocols.
• Sales & Upselling: Recommend additional services like local tours, premium upgrades, or travel protection to enhance the clients experience.
• Problem Solving: Act as a point of contact for clients during their trips to resolve any issues (e.g., flight delays or booking errors).
• Market Research: Stay updated on trending destinations, seasonal offers, and new travel regulations.