Travel Consultant

Role & responsibilities

• Appropriately guide and consistently provide consultation to the client 
• Search and confirm travel reservations for the client 
• Provide the client with the required industry information, such as low fares, exchange costs and penalties 
• Use the appropriate BCD Travel tools and systems to complete requests 
• Perform follow-up as needed and within the time frame promised to the client 
• Maintain up-to-date knowledge and application of travel supplier rules 

Preferred candidate profile

• 2+ years of experience in a customer service-oriented position 
• Excellent problem solving and/or critical thinking skills 
• Ability to handle multiple priorities simultaneously 
• Effective communication skills also in English 

Youll be offered 

• Opportunities to grow your skillset and career   
• Generous vacation days so you can rest and recharge   
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools   
• Travel industry professional perks and discounts   
• An inclusive work environment where diversity is celebrated   
• Two way cab facilities  
• Meal facility at workplace 
• Insurance coverage   
• Night shift allowance