Travel Consultant II

Travel Consultant II, Pune


Job Summary


Responsibilities

• Search and confirm travel reservations for the customer
• Have a strong understanding of a client travel policy and can consistently provide consultation to the customer
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
• Provide the client with the required industry information, such as low fares, exchange costs, and penalties
• Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

Requirements

• Extensive Travel Agent experience
• Corporate Travel experience supporting India-based corporate travellers.
• Hands-on experience with India POS ticketing, airline fare rules, exchanges, refunds, and airline policies.
• Routing and itinerary planning
• Knowledge of visas, including transit visa requirements
• Advanced skills in GDS Amadeus
• Familiarity with Concur online booking tool is a plus
• Strong verbal and written communication skills in English
• Working knowledge of the travel industry, policies, procedures, and processes

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