Travel And Expense Analyst

Role & responsibilities

Responsible for end-to-end administration of the corporate T&E card program, including card issuance, maintenance, compliance monitoring, transaction review, dispute management, reporting, and stakeholder support. The role ensures adherence to company policies, internal controls, and service level agreements while partnering with employees, finance teams, and banking partners.

Core Skills & Competencies (Mandatory)

• Corporate Card Administration (issuance, cancellation, renewals, account maintenance)
• Travel & Expense (T&E) Policy Management
• Transaction Monitoring and Reconciliation
• Compliance, Risk, and Internal Controls
• Dispute and Fraud Investigation
• Stakeholder Management and Customer Support
• Reporting and Data Analysis
• Strong Communication and Problem-Solving Skills
• Attention to Detail and Process Adherence
• SLA and Operational Management

Desired Skills & Competencies (Preferred)

• Experience with SAP Concur, CitiManager, American Express @ Work, or similar platforms
• Advanced Excel (Pivot Tables, XLOOKUP/VLOOKUP, Reporting)
• Process Improvement and Automation Exposure
• Global T&E Card Program Experience
• Vendor/Bank Relationship Management
• SOX and Financial Controls Knowledge
• Project or Change Management Experience
• Customer service in global environments

Shift Details

The role follows a rotational shift model:

1. Morning Shift: 7:30 AM onwards
2. General Shift: 12:00 PM onwards
3. Night Shift: 6:00 PM to 3:00 AM

Important Notes

• Shift rotation occurs approximately once every two months.
• Initial deployment is expected to be in the 6:00 PM to 3:00 AM shift.
• New joiners will undergo training in the 12:00 PM shift before moving to operational shifts.
• Candidates must be flexible to work across all shifts.

Transportation

• Company cab facility will be provided.