{"@context":"https://schema.org","@type":"JobPosting","title":"Travel Advisor","description":"

Role & responsibilities

Handle customer inquiries through voice calls, email, and chat.
Assist customers with flight bookings, cancellations, modifications, refunds, and travel-related queries.
Provide accurate information regarding travel policies, itineraries, and services.
Resolve customer concerns while ensuring a high level of customer satisfaction.
Coordinate with internal teams and travel partners to resolve customer issues.
Maintain accurate customer records using CRM tools.
Meet quality, productivity, and customer satisfaction targets.

Preferred candidate profile

Minimum 1 year of experience in International Travel Customer Support (Voice or Non-Voice).
Excellent verbal and written communication skills in English.
Experience with GDS tools (Amadeus, Sabre,GDs or Galileo) is an added advantage.
Strong customer service, problem-solving, and multitasking abilities.
Willingness to work in rotational shifts.

For Further Details Contact : Ishita (76695 11991)

ishita@expertstaffingsolutions.in

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