HYDERABAD · FULLTIME
Travel Advisor / Senior Travel Advisor
Teletext India
Hyderabad · onsite · Posted 12d ago
Sourced from
Undisclosed1–6 yrsfulltimeHyderabad
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Section · 01
About this role
Job Purpose
Key Responsibilities: Individual will be responsible for carefully listening to our customers- new and loyal repeat clients, building a relationship with them, and then maximizing service sales opportunities.;We pride ourselves on really understanding our holidays and our customers and matching their requirements to the perfect trip, something our customers will always remember. This will primarily be over the phone, but also very occasionally via digital channels. Should provide excellent customer service to all clients whether new or existing Achieving pre-set KPIs including, but not limited to, handling time, conversion, revenue, and service. Using the booking engine and all tools provided to create perfect tailor-made trips Taking responsibility for your own learning; always seeking out new ways to learn and grow, for your own and the companies benefit. Be solutions focused, always finding ways to do things better for our customers, our business, and our colleagues. Someone who enjoys building relationships, have a sales background and is;motivated and focused with good attention to detail. Previous travel industry experience preferred but not essential Knowledge passion for worldwide popular tourist destinations Excellent attention to detail and accuracy Be self-motivated and dedicated to building a repeat customer base;and earn commission Make the most of every;single genuine sales enquiry received. Exceed sales targets and;KPIs;set;by the company, Manage own time effectively; theres a lot to do before, during and after the customer journey. Our Sales Advisors not only have a hunger for sales but also a real genuine passion for making their customers booking journey as seamless as possible and;to deliver amazing service. Previous 1 to 6 Years Sales Service experience is necessary, but this does not have to be in travel. Previous experience in travel and international voice process is desirable. Flexible to work over a seven-day period, rotational shifts and offs. Flexible to work six-day week during peak booking periods Education Qualifications Experience Level: Any Graduate/ Diploma from a recognized university. A minimum of 1+ years of sales experience, with a proven record of accomplishment of exceeding sales targets and KPIs. Have prior experience in UK/US Sales/Upselling. What we can offer you: A responsible organization that cares about its people- employees and customers. Encouragement to take initiative and try something new and different. The opportunity to visit our destinations and experience our holidays (for best performers) Supportive environment from both colleagues and Management. Ongoing mentoring, development and call coaching Attractive Salary. Fantastic Incentives. Opportunities for Career Growth. Collaborative and Supportive Work Environment. Comprehensive Training and Development Programs. Location: Kondapur, Hyderabad
As a Teletext Sales;Advisor, individual will create and sell;worldwide holidays, and he/she will own their customers journey from start to finish; from enquiry to welcoming them back onto home and provider exceptional customer service to our loyal customers.
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Section · 02
Skills
Customer ServiceInternational Voicesales targetstravel industrybooking engineInternational Voice ProcessSalesvoice processTraining And DevelopmentUS Sales