Travel Administrator

Role & responsibilities

Responsible for managing end-to-end employee travel, ensuring timely bookings, policy compliance, cost efficiency and a seamless employee experience. The role will also manage travel vendors, invoices, MIS and process improvements.

Key Responsibilities

• Manage air, rail, hotel and cab bookings, including cancellations, rescheduling and emergency travel.
• Coordinate with travel agencies, airlines, hotels and cab vendors and monitor service levels.
• Ensure travel bookings comply with company policy, budgets and approval processes.
• Track travel expenses, refunds, cancellations and identify cost-saving opportunities.
• Verify and process vendor invoices and maintain accurate travel records and documentation.
• Prepare monthly Travel MIS, expense and budget reports.
• Handle employee travel queries and resolve issues promptly.
• Ensure compliance with travel SOPs and processes.
• Identify opportunities to improve travel processes, automation and employee experience.

Preferred candidate profile

• Strong coordination and organisational skills.
• Excellent communication and stakeholder management.
• Good understanding of corporate travel processes.
• Vendor negotiation and relationship management.
• Strong attention to detail and documentation.
• Good analytical and reporting skills.
• Proficiency in MS Excel / Google Sheets and MIS preparation.
• Ability to work under pressure and manage urgent/emergency travel requirements.
• Strong follow-up and problem-solving skills.
• Ability to identify cost-saving and process-improvement opportunities.