Transport Network Engineer

Transport Network Engineer

Location: Airoli, Mumbai
Experience: 10+ Years
Job Type: 24x7 Rotational Shifts (Work from Office)
Joining Preference: Immediate / 30 days

Job Summary

We are looking for a skilled and proactive Transport Network Engineer with experience in Service Provider/NOC operations to support and maintain Optical Transport and DWDM networks. The ideal candidate will possess strong troubleshooting skills, experience with leading transport platforms, and excellent communication abilities to manage network incidents and customer updates effectively.

Key Responsibilities

• Monitor Optical Transport and DWDM networks and respond to alarms and network events.
• Perform advanced fault isolation, diagnostics, and troubleshooting to restore services.
• Create, update, escalate, and close transport network trouble tickets within SLA.
• Execute planned maintenance activities and network augmentation requests during maintenance windows.
• Collaborate with TAC teams, and field operations for issue resolution.
• Conduct network testing, validation, and repair coordination activities.
• Coordinate and dispatch field technicians for maintenance and fault restoration activities.
• Provide timely customer updates and maintain accurate documentation of incidents and resolutions.
• Utilize telemetry and monitoring tools (Adva/RFMS) for troubleshooting when direct device access is unavailable.

Required Skills & Qualifications

• 8+ years of experience in Telecom, Service Provider, or NOC Operations environments.
• Strong understanding of SONET, SDH, Optical Transport, and DWDM technologies.
• Hands-on experience with transport platforms including:
• Ciena 6500
• Ciena RLS
• Infinera (Fixed Grid & Flex Grid)
• Nokia 1830
• Nokia PSS32/16/4
• Good understanding of IP networking fundamentals and network troubleshooting concepts.
• Experience in incident management, technical coordination, and customer communication.
• Knowledge of Salesforce ticketing tool
• Excellent verbal and written English communication skills.
• Strong analytical, documentation, and problem-solving abilities.
• Ability to work effectively in a fast-paced 24x7 operational environment.

Preferred

• Experience in telecom transport network operations and maintenance.
• Exposure to network performance monitoring and service restoration processes.