Transport Executive/ Sr Executive

MoveInSync- worlds largest office commute platform. We have more than 250 Enterprise clients with 22 Fortune 100 companies such as Google, Microsoft, Amazon, Meta, Walmart to name a few. MoveInSync helps get 10% of the office workforce in India reach their office and home in a timely and safely.

Last-minuteRole & responsibilities

• Employee Profile Creation
• Schedule Management
• Routing - Regular/Last minute adjustments
• Vendor Allocation
• Collaborate with cross-functional teams, including Excel, email, Routing, and Calls, to ensure seamless coordination and delivery of transportation services.
• Foster a positive work environment that promotes teamwork, open communication, and continuous learning and development.
• Conduct regular performance evaluations, provide feedback, and identify opportunities for skills enhancement and career growth for team members.
• Ensure compliance with all relevant employee experience, safety standards, and company policies and procedures.
• Manage day-to-day operations, including scheduling, routing, and resolving issues, to meet customer demands and service level agreements.
• Handle escalated customer inquiries and complaints in a professional and timely manner, striving to resolve issues to the satisfaction of all parties involved.

Preferred candidate profile

• Strong communication skills (especially written English)
• Experience in handling full transport operations independently
• Ability to manage vendor coordination, employee queries, and escalations